Delivery

All orders are shipped by City Link couriers on a next day service. Orders received by 12.30 pm are shipped for delivery within two working days. Orders received after 12.30 pm will be shipped a day later. You will be sent an email when your hamper is shipped with details of City Link’s online tracking system so you can track your hamper through the delivery process.

Usually City Link require a signature for all deliveries however if you have entered alternative delivery instructions (for example “leave with a neighbour” or “leave in shed”) then this is entirely at your own risk and you will be responsible if the hamper goes missing.

City Link will attempt to deliver twice. If you miss both deliveries then you must either pay a charge for a third delivery or go to your local City Link depot to collect. If you fail to collect after three days the goods will be returned to us. We will issue a refund less the costs of the courier costs.

We deliver to:
- England, Scotland, Wales and Northern Ireland
- Isle of Man
- Channel Islands

We regret that we cannot deliver to BFPO addresses.

Please allow an extra day for deliveries to the islands or remote parts of Scotland.

For Austria, Belgium, Germany, Luxembourg and Netherlands please order from Diet Chef Germany at www.dietchef.de.