FAQ

How are the meals provided?

The meals are developed by our Executive Chef then prepared, sealed in a pouch and cooked in a pressure cooker.

Can I choose my own meals?

Once you start the buying process you can select each meal within your hamper to meet your own taste requirements.

Do I need to take exercise?

You don’t have to take exercise to lose weight with Diet Chef but we would recommend that you do some light exercise like walking or swimming or try our Shape up at Home exercise DVD. Exercise will speed up your metabolism and is good for general health. If you over exercise you may end up feeling hungry and eating more.

What should I drink on the diet?

It’s important to drink plenty of water, at least one litre a day. Tea and coffee is fine as long as you don’t take sugar. Make sure you check the calorie count on any canned drinks, even when they are marked “diet” they can still contain a lot of calories. Alcoholic drinks contain a lot of calories and will slow down your weight loss.

What about eating out?

Don’t worry — you can eat normal food! The Diet Guide has lots of tips for eating out in all the common types of restaurant.

Is the diet low calorie?

Yes, our diet is designed to be low calorie rather than low carbohydrate or low fat. Everyone knows that by controlling your calorie intake and taking regular exercise you can easily lose weight. We don’t believe in diet fads but a convenient low calorie diet delivered directly to your door!

What support is available?

Diet Chef isn’t just about the food, included in your Diet Chef hamper is a guide to the diet with some helpful hints and tips. When you’re slimming with us we’ll give you all the support and help you need to lose the weight and get you through the difficult times. Trained diet advisers are available online or on the phone if you need expert help. You can also chat with other dieters on our forums or on Facebook and Twitter. It’s a great way of getting support from other people who’re losing weight too.

How does Diet Chef compare with other diet food home delivery companies?

We are the largest diet food home delivery company in the Europe because:
- We have the biggest choice of food
- The lowest price from just £5.57 a day
- The diet follows government health advice
- We offer the convenience of online ordering with no need to speak to a salesperson

Do you need to use a microwave to heat the meals?

The microwave is the most convenient way to heat up the meals but you can also open the pouches and heat in a pan on a conventional cooker.

What about fresh fruit and vegetables?

We do encourage you to add fresh fruit and vegetables to your diet each day. Included in your Diet Guide are some suggestions.

I don’t like some of my meal selections, what can I do?

If you have purchased directly from Diet Chef and wish to exchange any items, you can do so provided that you are exchanging within 21 days of receipt. All we ask is that you please post back the item to us (unfortunately at your own cost) to:

Diet Chef Ltd
Unit 6, Cliftonhall Yards
Newbridge One
Newbridge
EH28 8QN

If you can please specify what you would like the item to be replaced for then we will post this back out to you ASAP, it would also be useful if you could send any tracking information along with details of your exchange to our team at
info@dietchef.co.uk

Is the diet suitable for everyone?

Diet Chef is not suitable for:
- Under 18 year olds
- Pregnant women
- Women who are breastfeeding
- Anyone undergoing any cancer treatments

If you are in any doubt please consult with your health professional.