Delivery & Returns Information

Once your order is handed over to our Couriers your items will be delivered on a next day service.

You will be sent an email when your order is shipped with details of the courier online tracking system so you can track your order through the delivery process. Alternatively you can log into your Diet Chef account and access the status of your order from here.

See our delivery FAQs
delivery van


  • Standard delivery – FREE* Within 1-2 working days (Mon-Fri)
  • Named day – FREE* (Mon-Fri) £1.95 (Sat). Excludes public holidays.
  • Full tracking so you know where your parcel is.
  • In most parts of the UK you will be texted with a one hour delivery window.

We aim to ship orders received by 3:30 p.m. for delivery the next working day.
Orders received after 3:30 p.m. will be shipped a day later.


Where do we deliver to?

  • United Kingdom
  • Austria
  • Belgium
  • France
  • Germany
  • Guernsey
  • Isle of Man
  • Jersey
  • Netherlands
  • Republic of Ireland
  • Spain
returns box


If you are returning products then they should be sent to:

Diet Chef Ltd
Unit 6
Cliftonhall Yards
Newbridge One
EH28 8QN

Please include a note detailing items returned, and your name and address.

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