Contact us

If you have any questions, please check our FAQ’s for the answer first.

If our FAQ’s can’t answer it for you, we’ll be glad to answer you in person!


Live Chat

The quickest way to contact us is through Live Chat. To chat to a member of our Customer Service team just click on the Support icon at the bottom of the screen.

Live Chat is available at the following times:

  • Monday-Friday 9am-8pm
  • Saturday 9am-1pm



Email us anytime at

We will reply to all emails within one working day.


Call us free on 0800 612 5178

  • Monday-Friday 9am-8pm
  • Free from most UK landlines and mobiles

By post

If you'd like to write to us, drop us a line at the following address:

Diet Chef Ltd
46 Melville St


If you are returning products then they should be sent to:

Diet Chef Ltd
Unit 6
Cliftonhall Yards
Newbridge One
EH28 8QN

Please include a note detailing items returned, and your name and address.

We look forward to hearing from you!

For PR and media enquiries please contact Please don't use this address for Customer Service queries as it may delay our response.