General FAQs

General Food Related Questions

Ambient Food Related Questions

Health Questions

Website Questions

Customer Service Questions


Orders will be shipped for delivery within 24 hours of your order being placed or the first working day if ordered at the weekend.

Orders received by 3:30 p.m. are shipped for delivery next working day to most areas.

Orders received after 3:30 p.m. will be shipped a day later.

You will be sent an email and/or text message when your hamper is shipped with details of the courier online tracking system so you can track your hamper through the delivery process.

In most parts of the UK you will be texted with a one hour delivery window.